Before-signature commitment checklist
Ten questions to ask before a non-standard customer promise leaves the company.
Open tool. No registration required. Use it, print it and share it internally.
Who is allowed to make this exact promise at this level of exposure?
Which important statements are facts, which are assumptions, and what is still missing?
Does the expected margin still work after implementation and service cost?
Do payment terms, milestones and acceptance criteria create working-capital drag?
Is custom work clearly priced, owned and bounded?
Can the timeline be delivered with the capacity and dependencies available?
What does failure cost, and is the service level realistic from day one?
Are security, privacy and data commitments supported by current capability?
What downside is being accepted if the relationship changes or fails?
Do individually acceptable terms become risky when combined?
Want Nexus to run the full clearance?
Bring one non-standard commitment and compare the result with your current process.