Buyer question

How do you protect margin before signature?

Margin leakage often begins when a deal is designed, not when delivery starts.

Principle

Start with the whole commitment

Price is only one variable. Include payment terms, implementation effort, service levels, custom work and downside obligations.

Principle

Test the interactions

A discount may be acceptable until it is combined with a compressed implementation or expensive SLA.

Principle

Make the repair explicit

Do not merely flag the problem. Identify the smallest change that restores acceptable economics.

The aim is faster commercial clarity—not more approval steps.